ABC Moving And Storage

I wish I had read the last two reviews before going with this company. I will NEVER choose another company without reading reviews on them first. The ""war vet"" mentioned in the previous review is one of the owners and he his probably in his 60's. He's aggressive and hostile when questioned about cheating people out of time/money. My mother was quoted $450 and I was assured by the other owner that would include using old boxes ""at a fraction of the cost of new boxes"". When the three man team arrived, including the ""war vet"", he took my mom with him to purchase boxes from Lowe's. Not only did he not bring old boxes as discussed but he didn't even bother to go to a liquor store or some place where anybody can get free boxes. All this was going on while I was getting the Uhaul or I would've stopped him in his tracks. I arrived with my husband with the Uhaul and upon entering my mom's bathroom, saw the toilet seat was up and noticed not just a little but A LOT of urine on the floor in front of it where someone had very clearly missed and just didn't think leaving a puddle of urine on my mom's floor was a big deal. We were moving my mom out of state so we ran some final errands as the men finished up. When we got back they were finished, or so they said, but they had packed several bags and boxes that we explicitely asked them not to touch because we needed them in our trunk for easy access and had not packed several other things, like a fake plant (which the ""war vet"" said he didn't want to put into the back of the Uhaul because it gets cold back there and he didn't want to harm the plant. the obvious *fake* plant). There was a record player and some other misceleaneous items left out, at least two boxes worth of stuff. At this point, the ""war vet"" had already taken $650 cash from my mentally and physically disabled mom. I asked for an itemized receipt since he quoted $450, which he denied. He finally gave me a receipt where he simply wrote $300 packing, $300 loading $50 boxes and supplies. They were there from 9am - 1:30pm and supposedly charge $83 per hour so the math clearly doesn't add up but at this point we were tired and had a 7 hour trip ahead of us. My mom asked him for a couple of boxes so we could at least pack up the rest of what he didn't pack up. He stormed into the apartment with a box making hostile comments about how he didn't appreciate the way we were treating him and how he had been good to us and should've charged us more. I lost my cool at that point and expressed my distaste with his lack of professionalism and his unfair and quite simply fraudulent pricing tactics. He proceeded to try to have a screaming match with me and when he realized I wasn't backing down he walked over to my husband and said ""Buddy you need to get your woman and put her in line"". He was promptly led out the door. He tried to come back into the apartment another time to ""tell me one more thing"" and was told to leave again. Upon his third entry into the apartment attempting to ""put me in my place"" I threatened to call the police and we locked the door as he left. There was absolutely NOTHING good about this experience and I can only hope that other people read these reviews and stay far, far away from this nightmare. more

The first thing the movers did when they arrived was told us the could not move the pool table which is the reason we hired movers in the first place. They were told in advance we had a sectional and pool table that needed to be moved upstairs. We agreed to have them move the sectional and some other heavy items. Big mistake, the almost broke the bannister and my wife and father-in-law had to help get the sectional up the stairs since I was at work and could not be there. I called and spoke with who I assumed was the owner of the company about what had happened. He was a complete jerk. Do yourself a favor and never hire these guys. Very unprofessional and the guys they have working for them are maybe in there late 60s. more

We were given an approximate estimate of 4 hours for the loading time of our home. But when the job took much longer than expected, we were billed for 10 hours loading, we lodged a complaint with the company. The next day prior to unloading the owner of the company came to our house, we thought to try and resolve the issue. He entered the house aggressively demanding money before the unloading process would begin. I basically felt like I was being strong armed with every possession to my name being held hostage. During the original complaint my wife had expressed her concern about the age of the movers and the 102+ temperature that day plus the extra time it took. The reason we hired movers was not to expose the older members of our family to that heat. I believe she stepped over the line with that comment because the owner touted his war record, weapons experience, combat jumps, and how he could out perform me. He was doing all this in our bathroom standing over my pregnant wife as she wrote the check for the amount I felt we were strong armed into writing. He probably felt this was the only way he was going to get paid after we complained but that wasn't the case, we are very honest people and would have paid without the strong arm tactics. We just wanted to express our concern over what we considered ""milking the clock"", they are paid by the hour. The final amount we paid was probably similar to what we would have paid in the end without the strong arm and somewhat frightening tactics. I would highly recommend not doing business with this company and plan to make sure nobody I ever talk to does. more

The team got the job done fast and all of my things were safe through the whole process. The guys had good personalities and worked well together. Not planning on EVER moving again, but if I had to I would call them. Pros: Showed up on and delivered on time. more