A Local Van Moving & Storage

Emailed my list and received a quote 30 minutes later. Movers showed up the next morning right on time. The total cost ended up being $36 more but it was worth it. I had a few more items then mentioned. Great hard working guys too. I would use them again for sure. more

Very friendly and professional workforce. Seemed dedicated to the job of moving you in and out, quickly and without (in my case) any damages to our belongings. Would highly recommend them to anyone needing moving services at the right price!. more

Mr. Rick, We used your moving business to move us the first part of August and I wanted to let the owner of the business know how we appreciated the professional work of the three guys. They were sweet, kind, and friendly. They worked non stop and really seemed to enjoy their work. We will certainly recommend your co. to anyone we know that is moving. Also, we received the bill with the senior discount and we really appreciated the deduction. God bless you, the business and those precious young men that moved us. They made a happy place in our heart. They certainly are good workers. Thanks, Joyce Wheatley more

Interesting that the positive reviews all have multiple "helpful" votes when the negative review has one. I am that real customer with a very real negative experience- Sharon D. Wagner. I doubt many of these others could post their names or be able to produce receipts, credit card statements and phone records to prove they used this moving company. I can. And they were dreadful from start to finish. Quoting owner Rick's Feb. 22, 2010 maps.google rebuttal to a negative review: "Our first and foremost objective is customer satisfaction. We encourage people to share their honest factual reviews including good and not so good." Please see my review from April 15, 2010 (ammended from April 3, 2010--full reviews on maps.google). Rick does NOT encourage honest, "not so good" reviews, nor does he honor his word. I have not received the PROMISED $100 refund from my nightmare move, even though I DID remove the one phrase Rick objected to in my honest, non libelous review. Rick did not like my review so he reneged on his promise to refund $100 to me. He lied to me. Twice. Kimberly's review of June 11, 2010 sounds similar to my experience. The moving boys (Josh and Craig) DO ask for tips the moment they walk into your home. They DO say "don't worry" when you give them instructions and tell them about your concerns. And they are NOT professional. Perhaps Rick does employ some good crews, I don't know. BUT if he sends you Josh and Craig, you probably will be very disappointed. Don't expect any refund and do expect damage. Rick, you still have the opportunity to honor your agreement and refund the promised $100 for the damage and problems, I will be happy to post another amended review saying so. My name and number are still in your records, I am quite sure. -- (s.veech) more

A Local Van moved us on Tuesday, June 8th. We had 2 recommendations from friends who have used a Local Van. They raved about the service and the crew that moved them, Lou, Josh, and Jimmy. We also had the pleasure of working with Lou's crew. They were professional, fast, efficient, and funny too. Those guys deserve a raise because they rock! We will be sure to recommend a Local Van to anyone who is moving. Thank you so much! more

These guys (A Local Van) did a great job. I've moved around Louisville quite a few times over the years and have used different movers. Rick in the office convinced me to go with four movers with two trucks instead of three, and I am so glad I took his advice. They were finished by 3:30 and we almost got everything put away that night. The guys were on time, professional, friendly, and generally concerned with handling our items. I would use A Local Van again and recommend them to anyone. Thanks guys. more

I was very impressed with this company. Their crews are professional and courteous and their pricing was excellent. I recommend them to everyone I know.? more

WORST experience I have ever had, and I have done a lot of moving. I specifically wanted professionals. I got immature, arrogant boys who cared nothing about my belongings. Craig and Josh walked in ASKING FOR TIPS in the first 5 minutes. Then they proceeded by repeatedly dropping boxes...even down a flight of steps. Boxes marked FRAGILE! No apology, no oops. Even when I watched Josh do it, he denied it. "Oh, it will be fine. We will do a great job for you. We have 10 years experience." They dragged an upholstered couch on end across the truck floor--no blankets under or on it. Gouged a wooden bookshelf on top edge of van--"oh, it is fine. There is a rubber edge." I called Rick at the office. He sounded professional. He called Josh and Craig. Craig got better, Josh was a jerk to the end. Made excuses for his poor work, thought he was smarter than anyone else present. Both continued dropping boxes and banging up furniture. Rick said he would come out and supervise. He did not. My 72 yr. old dad had to repack 1/3 of van after they left and tie down what they just laid in there. Glass pictures, mirrors laid flat on truck bed. Even after I specifically told them how I wanted it done. I have hired high school and college kids who did a more "professional" job and DID NOT ASK FOR TIPS!!! And heaven forbid anything ends up broken when I unpack...they make you sign 3 pages of "we are not responsible, even if our jerks drop your boxes down flights of steps" contracts. And the NERVE to charge ONE HOUR TRAVEL TIME+ fuel. (Do YOU get paid to drive to work?) I guarantee it was neither an hour drive nor $25 fuel! No discount was offered for my troubles. (Instead wanted to charge me 5% to use a credit card!) Oh, and like an idiot, I tipped them anyhow...because I am NOT a jerk. Just stupid, I guess. (They sure treated me like I was.) more

Recently moved from Hurstbourne to Goshen. These fellows exceeded my expectations. The charged me exactly as they told me would. They had a good attitude and worked hard. The weather was just terrible and they never complained; they just kept working. more

I moved from cincinatti to lagrange and everything was smooth and simple!!! A friend had used A local Van and said they were very professional and really excellent movers, and they were indeed!!!! They were on time, hard working and very respectful of me and my things. I would certainly recommend then to anyone. more

This is the third time using A Local Van for my local move (in as many years), and the service remains first rate! The great service starts from the moment I call their office where the staff are very polite and knowledgeable. The movers came on time and ready to work. I moved from Louisville to Goshen and filled two large trucks. The move went very smooth and not a single item got damaged. We had a pleasant experience with the movers whom were hard working. They helped put our beds together and place the furniture where we wanted. I highly recommend A Local Van to anyone in the market for a mover. They go out of their way to exceed your expectations. more

aLocalVan moved me from Chattanooa to Louisville they were on time, courteous, and the price was lower than any of the other local movers. more

A Local Van moved my items from a house in J-Town to a condo in Oldham county. I am pleased to report these guys rock. I added a stop off along the way and the final amount due was still less then the estimated quote. Thanks Dave & MIke. more

A Local Van Moving Company should be avoided if at all possible. Their price seems fair but I cannot recommend A Local Van Moving because they do not employ professionals. The moving men kept pushing for tips and snacks, etc. A Local Van Moving Company in Louisville, KY is not trustworthy because they broke a lot of priceless items. We bought insurance but it did not come close to covering the loss. more

These guys were remarkable: hardworking, friendly, fast, professional. I really expected a lot more problems than we actually had. The guys never complained, even though it was summer and very, very hot and uncomfortable-- they just kept working. I had a few minor scratches and mars-- they kind of stuff that happens anytime one moves a house full of furniture. I purchased the full value protection, and one simple call to their office-- and it was taken care of. The repair man they sent (I think his name was Bary) was just amazing; his work was PERFECT. While I hope I don't move again for many years, these are the guys I will call again. I can see why they are number 1. more

I have moved twice and these guys have moved me both times. They are insured which sets them apart from other companies. There guys are very nice and hard working and professional. They offer Free instant phone estimates provided same day service available--GPS dispatched-furniture is quilt pad wrapped, no extra cost-complete packing/unpacking available They sell recycled boxes at reasonable prices-office/commercialmoves/residential. No job too small or too larg for these guys. They move anything Pianos, Appliances, Antiques. more