Chuck Olson Chevrolet, INC.

I bought my car at Good Chev. new and have never had it anywhere else until I moved. I went to Chuck olsen because I now live in Shoreline. I brought my 2007 Equinox in for service because of a strange whirring sound. Daniels, the service rep said that he heard the noise also. When I picked up the car he said that it was fixed by replacing a 'bad bearing'. I drove off and the same noise was there. I paid $334 for this, ant wrote back expressing my disappointment and that I felt I deserved my money back for this unnecessary repair and not fixing the problem. I received a call from Daniels asking me to bring the car back in. That ha had 'HEARD' that the noise had COME BACK. Well it never went away and this was rude. If they cannot do a repair then they should just say so that way I could take it to a more competent place. I will not be back here, I trust Good Chev. in Renton even though it is a long drive. Dan Arnold more

In search of a new truck we , me and my wife ventured around the city looking for a great used full size truck. My wife also went on the Internet and found Chuck Olson Chevrolet and noticed a few truck that I would be interested in. Our first visit we were approached by Adam...who was right there to meet us as soon as we drove on the lot. I told my wife that we were only looking. I told Adam what we wanted and he quickly was on the search for the truck that we specified. We looked at a few and after test driving our last truck we told Adam that we would look some more but would be in contact. A few days went by and we still had no luck in finding the Truck that fit us. I went back on Chuck Olson's website and discovered a Red Chevy Silverado that had everything we wanted and quickly emailed Adam and we were able to arrange a test drive. Me and my wife loved the truck inside and out. I think we both realized that we would be driving home in that truck! The service that Adam provided was professional and was really a great Salesman! Referrals is a big part of Any business and I would refer my friends and family to Chuck Olson for sure! That was only the first part of my awesome experience at Chuck Olson. When we bought purchased our truck there were a few issues that Adam promised would be taken care of. We set up a day to have it brought in and I happened to mention that the power mirrors weren't working and told the gentleman at the service counter that it wasn't on the list of items to be corrected. The man said he would look into it and after a few min's came up to us and said that the switch to the mirrors was bad and that he would replace it as well as the cracked drivers side mirror. Me and my Wife were so surprised and I instantly commented that Chuck Olson really cares about their Customers! The Service Dept went Waaaay above and beyond what they could've done and my Hat goes off to Chuck Olson Chevrolet for allowing us to do business with them...keep it up! You guys ROCK!!!!!! more

I had one of the easiest car buying experiences at chuck olson chevy bought a used car with no pressure at a very reasonable price. ERIC more

I've read some unfortunate reviews on here about Chuck Olson Chevrolet. I bought my car from them a couple months ago and had a great experience. Bill was my salesperson and he helped me get into a car that fit my lifestyle the best. He was informative without pressuring me. They also donated a portion of the sale to a local charity. If you're looking for a easy and fulfilling experience buying a car, go to Chuck Olson. more

I needed a quick oil change and heard that I didn't need an appointment at Chuck Olson. I stopped in and was greeted with a smile from Tom the quick lube guy. The service department was full of customers but I was in and out within the hour. It seemed like everyone who worked there was having a good time and actually happy to be at work. A very pleasant surprise. more

If I could give "0" stars I would. They sold me a car that had been in an auto accident and never told me. They refused to make the situation right. HORRIBLE customer service. more

I am a single mother who was in need of a good car and quick that is why I went to a dealership. They gave me a car that is no good. I would never buy from Chuck Olson ever and I will being telling everyone I know. They sold me a car and the next day it was leaking oil and the alignment was off and the engine light was still coming on. more

I take my mom's old Chevrolet to these people, and they help me keep it in pristine shape. They charge about the same as any other dealer or non-dealer repair I've found, give a good guarantee, repeat-customer discounts, and the parts are Chevrolet (or they can get cheaper parts covered by the same year-long warranty). They explain everything, and even take you out and show you if you like. The waiting room is comfortable (for a repair place) and they have good magazines. They'll offer a trip home and back if you live in North Seattle. By contrast, the other big Chevrolet and used car dealer in North Seattle, Bill Pierre, has become soulless and huge. I must agree the Olson sales floor people are a little bit silly, and the Kia drive train guarantee that sounds so great doesn't cover the clutch. (I overheard someone's mother getting repairs to a new Kia someone thought they were doing her a favor by buying for her, and the repairs were over $1,000.) But I really like the Chevrolet repair service. Make an appointment and be pleasant (typical advice for Seattle), and they'll really help you out. more

My last job required me to drive so much that every couple of years it seemed like I needed a new car. After losing my second car, I was stuck and called everywhere, searched car magazines, and bussed the entire King County determined to not buy until I got the best deal and exactly what i wanted (even though my work dep'd on me getting a car asap). After getting high prices from Bill Pierre Chev., too much of a sales pitch from the credit guy at W.Seattle's big Chev. dealer, buying a car from Dodge of Bellevue that they later deemed unsuitable and took back (kudos to their principles), and calling every ad w/a great deal (to find that the car was sold last nite), I finally called Chuck Olson. After telling them, I was so fed up with bad pricing and car hunting that I would buy the car that night if they could price it right, they went the extra mile and found the most awesome deal for me. My salesman, Bill K., was so nice and never pressured me. He was always positive and made the wait most all new car buyers go thru pass quickly. To this day, despite depreciation and the worry I need to tune my car up more than i do, I love my car, I love the deal they got me, and I'd even buy one of their Kia's (despite an ex boyfriend/car salesman telling me otherwise) just because they would be selling it to me. So, though they're technically located in Shoreline, WA (close enuf to Seattle)..i think they definitely fit the bill for a great place to buy a car (they also have a great service dept...they went out of their way to get me a new wheel specially designed to fit my car overnite w/out any extra charge and they send me svc reminders). You should check them out! more

DO NOT BUY ANYTHING FROM THESE PEOPLE! Don't even go in to look at their cars. They have the classic car sales set-up. There is the guy that doesn't know much about the cars and just wants you to enjoy the test drive, then he stumbles through an offering process, only to eventually turn you over to "the closer". Who eventually told my wife that she should just stand in their window and smile to make people happy. Needless to say, I will never go to Chuck Olson Chevrolet, ever again. more