New shop owner will only stick it too you.
This shop has been a landmark in the Leawood KS/South KCMO area for many years and under the ownership of Bob Gray was a trustworthy and honest shop that was easy to work with. Bob has retired and...
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Billie p.
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This shop has been a landmark in the Leawood KS/South KCMO area for many years and under the ownership of Bob Gray was a trustworthy and honest shop that was easy to work with. Bob has retired and sold the shop to one of his mechanics Dale. Dale has closed the shop on Satardays, and instituted a policy of only working on cars if you pay the shop to install NAPA brand parts that the shop marks up.
They will NOT work on your car if you plan to install any other brand or type of parts. Dale actually threatened to charge me 20.00 per hour storage if I did not OK the use of new NAPA brand parts.
He wanted me to pay $495.00 for a part that I bought new for $135.00 at another store that works fine.
He has a biligarent attitude and is obviously taking advantage of the trustworthiness of the name of the shop he bought, as many of the customers that come there are longtime loyal patrons, and many are also elderly and not able to shop around to compare prices on mechanical parts and services.
Published by
Billie p.
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