I made an appointment for a laser treatment which seemed to be ok. With that purchase I received a free botox session. I made the appointment for 2:45pm and they called at 2:30pm to ask if I could come in at 3:30pm. Sure I said. I could make that work. I arrived at 3:25 and was escorted to the waiting area (2 chairs that look at a wall next to the bathroom) and was told that the wait wouldn’t be too long. I sat there until 4:00 then finally had to get up and leave. No one ever came to tell me how much longer the wait would be or that they were running behind. I had to get to a meeting and the receptionist was on the phone and there was another woman waiting ahead of me. I only waited a couple of minutes but the receptionist was still on the phone. I had to leave. I didn’t have time to wait until the receptionist was free. I sent an email to the girl who scheduled my appointment apologizing for running out so fast. No response! And no call to see if we could reschedule. Also, while I was waiting there were several patients in there for botox and other treatments that had gone bad. I was nervous after hearing all of those women that I didn’t want to go through with it anyway. Probably for the better. I would never go to a place that treats their clients like this. I guess I should have trusted the reviews I read.
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