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Guitar Exchange Inc

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7688 Wiles Rd
Pompano Beach, FL 33067

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(954) 227-9111
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Education & Instruction

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Music

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Reviews
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( 3 )

Best

The Guitar Exchange is by far the best shop I've been to in a while. The owner, Gary Kramer, gave me phenomenal and friendly customer service.

Worst

i went there with a fender strat. all i wanted was a simple set up and for 50 bucks it sounded decent. the guy gary was nice enough and left my guitar. when i came back there was ...

Editorial review from Citysearch 10/16/2012

Great doing business with you Guitar Exchange. more

The Guitar Exchange 9/10/2010

The Guitar Exchange is by far the best shop I've been to in a while. The owner, Gary Kramer, gave me phenomenal and friendly customer service. more


guitar 7/13/2010

i went there with a fender strat. all i wanted was a simple set up and for 50 bucks it sounded decent. the guy gary was nice enough and left my guitar. when i came back there was a buzzing to my guitar which it NEVER HAD! i told him that there was buzzing and he said that its always been there but he will try to fix it. after a few seconds he comes back saying he couldn't do anything about it. now i cant play the D string at all! how does this guy have the nerve to tell me it had a buzzing the entire time when its my guitar and i know what it sounds like? i been playing for 10 years with this guitar and i know he messed it up. as i waited there i inquired if he had a les paul for sell becuase i wanted a led zepplin sound. he said i could get that sound from some other guitars but as i said i only wanted a les paul he got ticked off. so dont mention to him you want something he doesn't have lol. Pros: cheap Cons: bad work more

Best guitar store 1/5/2010

This is by far the best guitar store I've ever been to. The owner is a great guy and always helps me out with anything I need and any questions i have. He is not like most business people because he shows that he actually cares about the satisfaction of his customers. I have bought 2 guitars from this store already and couldnt be more happy. He has the cheapest guitars and always goes out of his way to help his customers. For example, I recently bought a new yamaha electric guitar from this store and also purchased a stand for it. I recently decided to get new guitar stands that hang off the wall. The owner was so kind that he allowed me to exchange my stand for the wall stand that was the same price. Thats the type of guy the owner is. This is one of the reasons why it bothers me that some people choose to go out of their way to write ludicrous reviews about this man. Maybe the problem is not an incompetent owner but instead the few ignorant customers who try to damage the reputation of the store. If you are unhappy for whatever reason keep it to yourself because last time i checked, this owner has been so great that this store is one of my favorites. Thanks guitar exchange keep up the good work. more

In response to Hydelon, 12/9/2009

To Hydelon, Pros: cool guitars, friendly teachers and atmosphere Cons: none more

unlpleasent experiences . UPDATED with proof. 12/2/2009

I had several encounters with that place. It was where I bought my first real good guitar, had lessons and bought several other products. Pros: good location more

Learning guitar 6/23/2009

I recently just started playing guitar and the Guitar Exchange has made it a snap. I have tried lessons elsewhere and was really disappointed in the price and teachers. The prices at Guitar Exchange are the best and Ray is a great teacher. I really recommend the Guitar Exchange. Pros: nice atmosphere Cons: none more

Having lots of fun learning the guitar! 5/13/2009

Nice atmosphere, close to my home and the lessons cost much less than other places.They have no startup fees. Pros: Great teacher, Fun place to hang more

Highly Recommended! 9/27/2008

Hello, I just want let everyone know how wonderful the Guitar Exchange is and how much my two children are enjoying there classes. more

Unfortunate experience. 9/23/2008

Due to the rudeness and lack of judgement on the part of Gary regarding an appointment I made for my 8 year old son to take guitar lessons, this store has lost a customer. Because I didn't have time to come in and prepay for a month of guitar lessons prior to my son's acutal lesson, Gary decided to cancel my reservation without calling me to inform me or ask if i planned to keep my appointment. When I called the day before the appt. I was told that my appt. was cancelled. I have worked in customer service for many years and do not believe this is the way to handle something. In addition, his attitude on the phone, implying I had done something wrong just reinforced my decision to find an alternative school. The other shools I have called provide a free lesson prior to even committing to an appointment. more

I like this place. 4/9/2008

Ok, I am in this cool little store and its very busy, the guy Gary is doing his best to handle all these people, some customers waiting are being a little rude. I could not believe it. I was very impressed with his patience. He was on top of his game and sold me and another customer at the same time. This guy is good. This store is my favorite. more

Guitar Exchange Incorporated 8/15/2007

I had a wonderful experience at the Guitar Exchange. I recently bought a guitar, Gary was very friendly and helpful. I have been to many music stores and the Guitar Exchange has the best deals around. After purchasing my guitar, I signed up for lessons at the store with Art and have made remarkable progress with his instructions. more

Great place 12/19/2006

I would most definitely recommend this store. I have been searching for a new guitar for about 2 years! and finally found it. Pros: They have only the good stuff. Best in service . more

Great buying experience 3/16/2006

I purchased a brand new Guild acoustic guitar for my husbands 40th Birthday. He still jams! The guys at the Guitar exchange were very helpful and made me feel more comfortable then at the other stores. The price was cheaper too. We will be back soon. Pros: Very clean, Nice vibe, Great selection Cons: Parking more

friendly staff/teachers 3/14/2006

nice staff and great place to take kids for guitar lessons. We love our teacher!! more

worth the trip 2/23/2006

a very personable and knowledgeable staff.nice variety no pressure and good quality products,the teachers are superb from novice to advanced students of all ages I highly recommend everyone visit this store before they buy a guitar or sign up for lessons anywhere else more

Gary's Place 2/23/2006

Gary has a great selection of new, used and vintage guitars, amps etc. Gary's personal help with repairs or products is his specialty! His store is open 6 days a week, His teaching staff are the best in broward county!! The Guitar Exchange is like the old mom & pop music stores of yesteryear!!! If your looking for that rare guitar or want to take lesson's try Gary's first, I recommend it!! Pros: good selection, great service, top shelf teachers Cons: limited parking, a little hard to find more

My children are very happy today. 12/25/2005

Today our children received the electric guitars and have been RockN all day! Thank you for taking your time with us. We made the right choice. Merry Christmas. Cindy Pros: Great prices, Nice selection, Friendly guys Cons: Only has guitars more
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Owner Message

    • Consignments

    • Guitars & Basses

    • Music Lessons

    • New

    • Repairs

    • Sales

    • Trade-Ins

    • Used

Additional information
  • Hours: Store Hours: 11am to 7pm M-F 11am to 3:30pm Sat Closed Sunday
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