Grandpa's Towing Svc

Ridiculous company.\r My car broke and lost all coolant and my insurance company called Grandpa's Towing to tow my son and I 10 miles. Cliff showed up with a flatbed and was going to try to start my car and drive it up the ramp; I asked him not to start it as it had no coolant and I also did not know what was broken and didn't want further damage. I asked if he could use the winch...not a huge or weird request for a tow truck driver! He told me that myself and my husband (who I was on the phone with) ""don't know what we're talking about"" and ""let me do my job"". I told him I just don't want it started and that he should be able to load a car that can't even start. He stomped off yelling at me to ""get someone else"". I said ""your are being paid to tow it"" and he cut me off yelling ""I haven't been paid anything!"". He left my 4 year old and I to wait another 2 hours in my cold car. Cliff was very immature, unprofessional and lazy. He didn't want to get under my car in the rain to hook up the winch. \r Naturally, when Grandpas Towing originally pulled up I was happy to finally have help. But the way I was treated was adding insult to injury. \r The next tow company that came to help me told me he isn't even supposed to drive it up the ramp. They said that Cliff was supposed to winch it with 2 winches. He also wondered why Cliff even wanted to start my car as it could have caused more damage. I cannot believe the way I was treated when all I did was ask him not to start MY broken car. more

I just had the unfortunate mishap of having to follow one of this companies tow trucks. At first I figured it was grandpa really behind the wheel when we pulled away from the light and made it up to a blistering 10 mph half way down the block. But by the time we made it to the next intersection I was proved wrong. As I slowed at the reduced speed section the truck continued on climbing to around 35 in a 25 zone. As I approached the light I turned on my signal to indicate my direction to the rest of the traffic. The driver in the tow truck didn't indicate a thing. I tried to flash the blinker a few times after we turned in hopes he would figure out his lack of driving skills. Apparently it didn't work, we pulled to another stop and yet AGAIN no signal. Nadda, nothing, not even a hand signal; if the lights were broken for some reason. Apparently a tow truck doesn't really have to come to a full stop at stop signs anymore either. Hey the police do it all the time so it must be ok, right? Best I can come up with it is grandpa and he doesn't give a care to the rest of the cars on the road or some unfortunate youth brand new to driving who hasn't completed traffic safety. I guess your driving skills don't matter so much when you have the option to tow anyone away from the accident you cause. I'd invest in some driving classes for my drivers before allowing them on the road anymore.\r \r Thank you for endangering the rest of us, please learn how to drive. Pros: It's a tow truck. Cons: I won't let them tow my car with those driving skills. more