Beware of the Groupon! \r
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Inquiry into a discount may result in a classic ""bait and switch"". Unfortunately that is what happened to my wife this last week. My wife was dumped off onto an incompetent trainee and left unsupervised after hours. It wasn't until 2 hours into what was supposed to be a simple cut and die job that she found out that the person cutting her hair (Tomarra) didn't even have a chair at Allure and that she was an apprentice being allowed to practice hair styling on my wife. \r
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As you can imagine, things didn't turn out so good. My wife, who is stunningly attractive, brought pictures into show the stylist what she wanted which was a blonde pixie cut with swept bangs. She wound up with ORANGE HAIR and a PARTIALLY SHAVED HEAD. She was devastated. I was left in complete shock. It was the craziest thing either of us had ever seen. \r
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It seems Allure thinks it is good business practice to advertise their services at a discount and then allow someone who doesn't know what the hell they are doing to cut and dye hair. I certainly complained. This is the first response I got; \r
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""First I'm sorry to hear that your wife wasn't happy with her service. \r
Tomarra is a junior stylist still in training, which is why she was \r
consulting with me. This was definitely a drastic change from such a \r
long hair style to a short pixie. This can be stressful for anyone, \r
with such a big change. The point of Groupons or in salon discounts is \r
for stylists to work with clients and hopefully meet their expectation."" \r
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-Amani Anderson\r
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You better believe we asked for a full refund. Amani Anderson lacks any kind of professional courtesy because she refused to refund us. The only thing she was willing to do was bring my wife back in and ""assess"" what could be done if anything to fix my wifes partially shaven, orange head. As you can imagine my wife said there was no way in hell she was setting foot back in Allure. If after reading this you still think it is a good idea to set foot in Allure Salon and you find yourself with a ""stylist"" named Tomarra, run. Don't walk, RUN.
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