Baron Von Frier Llc

Friendly, Knowledgeable, Car delivered on time, and in excellent condition more

Customer Service was friendly and sincere. Helpful with insurance as well. Care and Attention to detail. Quality and Speed of work. Extra things you guys fixed and did to the car to provide real satisfaction. more

Ok, so this time I hit some cones that got knocked into the one of two open lanes on the freeway at 11:30 at night on 880. There was A LOT of damage. More than you would think. First call in the a.m. - insurance company; second call - Baron Von Frier. Although it was driving fine, they asked me to bring it in right away to assess whether it was safe to drive - it was not - so Linda immediately drew up the paperwork and started ordering me a rental. I was out of there in 20 minutes and got my car back in less than a week. more

Linda and Steven are friendly, upfront, fair, and honest about what needs to be done to my car. They understand budgetary constraints and never pressure me to make repairs I can't afford, and are superb at dealing directly with my insurance carrier! I recommend them highly to anyone who needs bodywork done, and won't take my car anywhere else! more

Extremely pleasant. Baron Von Frier Picked up my car from my job and brought it back when finished and most shops don't do that so I'm grateful. more

Excellent. So nice to have you come to my house and pick up/return my car. Very thorough and you go the extra bit by cleaning the car. more

A seamless, professional experience from start to finish. I call you, and everything is set up for me. Linda and Steve were great. I refer BVF to absolutely everyone I know. more

Ok, so this time I hit some cones that got knocked into the one of two open lanes on the freeway at 11:30 at night on 880. There was A LOT of damage. More than you would think. First call in the a.m. - insurance company; second call - Baron Von Frier. Although it was driving fine, they asked me to bring it in right away to assess whether it was safe to drive - it was not - so Linda immediately drew up the paperwork and started ordering me a rental. I was out of there in 20 minutes and got my car back in less than a week. more

They guarantee their work and they are super friendly and efficient. Some yelpers comment that BvF is a little more expensive, I think their rates are fair and their work is top notch. more

Their customer service was excellent. They took care of setting up a rental car and had the Enterprise guy waiting for me when I arrived. They kept in contact every 2 days with updates and they negotiated with the insurance company to get everything back to original. When I went to pick up my truck, they walked me thru all the work step by step. Their body work and paint work was excellent. They gave me a little bottle of touch up paint to be used if I get any nicks from parking lots. (A nice touch!) more

As long as they are open, I will never go to another body shop. Wonderful people, impeccable customer service, my black pearl paint job is still as gorgeous as ever. more

Thank you so much for your unsurpassed attention to detail & workmanship on my '99 Subaru's botched windshield job and for your thorough dealings with the insurance company; truly a great all-around customer experience!" more

They looked carefully over the whole car, and offered to repair some other small dents on the car that weren't from the accident, which I accepted, since the price was reasonable. And the result was that I couldn't even tell where those dents once were. more

Steven at Baron Von Frier helped me get my rental car easily, right at their shop, and Linda and Dave explained all aspects of the repair thoroughly and clearly. They were genuinely concerned about my car and my welfare! Super nice people, with top notch service. My car was repaired beautifully and looks just like new. Excellent service. Superb quality work. more

My wife’s Prius was recently rear ended and pushed into another car. I spoke with Linda and let her know that the car would be towed to her shop. She wrote up an estimate and dealt with my insurance company. Unfortunately, the insurance company decided that my car was a total. Linda then explained what a “Total Loss” was and proceeded to help me through the entire process. Through HER knowledge, experience and expertise in dealing with insurance companies, I was able to settle with my insurance company in a short period and not feel like I had been taken advantage of. I have heard from friends and family that dealing with insurance companies in regards to insurance claims (major or minor), is always a never ending uphill battle. However, through HER knowledge, expertise, and experience, the overall outcome was never an uphill battle and not even close. She prepared me in regards to my consumer rights, applicable laws (section and verse), and potential insurance claim objections (and answers). The KEY here fellows is knowing your rights as a consumer and being completely prepared for the battle ... and she does an excellent job in this department. Furthermore, due to my busy work schedule, the staff even helped clear out my personal stuff from my vehicle for a late weekday pick up. As a result, I would recommend them to all my friends and family... any day. more

I have never had such a positive experience with a situation that began so traumatically and seemed headed downhill! more

Very professional and informative. more

The service was excellent and not a hassle at all. more

Thank you so much for the very special attention and time taken- both with me and my car. I can't begin to tell you what a relief it was that you- and especially Linda- was on my side with the insurance claim, rental, etc. And the car looks perfect and so CLEAN! Thanks more

Linda was great to work with. more